FAQs
Collapsible content
How do I order online?
You must create an account to order. Follow the "Login" link at the top of the page and click "Create account" to begin. Then follow the prompt.
How do I make a tax-exempt purchase?
To make a tax-exempt purchase, you must be part of a qualifying educational organization, including an individual school, district, or consortium, and create an Institutional Account using your affiliated email address. (To create an Institutional Account, click “Create account” and follow the prompt.)
Personal email accounts are not eligible to make tax-exempt purchases.
Any tax paid cannot be refunded.
Need help? Contact sondaysupport@imaginelearning.com.
How do I submit a purchase order?
Email: AR@imaginelearning.com
Fax: 1-651-222-3969
What is your shipping policy?
Orders in the U.S. have a shipping and handling cost of 10% of the order total.
International Orders - Reach our sales team at sondaysupport@imaginelearning.com for a quote and shipping rate.
Expedited Shipping - Reach our sales team at sondaysupport@imaginelearning.com for a quote.
What are your terms of sale?
All materials are for single-classroom use only. Schools and public institutions may charge their orders with authorized purchase orders. Terms are 30 days from the invoice date and are subject to a late charge for past-due balances.
Where can I get your W-9?
If your school or business needs a W-9 form from Imagine Learning LLC, you can download a completed copy.
How do I create a quote?
Connect with your sales rep here: sondaysupport@imaginelearning.com
How do I renew my digital licenses?
Connect with your sales rep here: sondaysupport@imaginelearning.com
How do I place an international order?
International orders (outside of the U.S.) cannot be placed online through this webstore. If you are an international customer, contact us at sondaysupport@imaginelearning.com to be connected to our international sales team instead of creating an account.
Shipping rates and fees may vary.